Refund policy
All Sales Are Final
Thank you for shopping with ChasKer. Please read this policy carefully before making a purchase.
No Refunds or Exchanges
All sales are final. We do not offer refunds, returns, or exchanges once an order has been placed and payment has been processed.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 1 day of delivery at customersupport@chasker.net. Include your order number and photos of the damage. We will review your claim and, at our discretion, offer a replacement or store credit.
Incorrect Orders
If you received the wrong item, please contact us immediately. We will make it right at no additional cost to you.
Order Cancellations
Orders cannot be cancelled once they have been submitted. Please review your order carefully before completing your purchase.
Contact Us
If you have any questions about this policy, please reach out to us:
- Email: customersupport@chasker.net
- Website: chasker.net